SureStead Claims has rebranded from Agribusiness Risk Services (ARS) to reflect our growth beyond the traditional farm and agricultural space. Today, SureStead is a claims management company partnering with select MGAs and carriers across niche markets, including agriculture, commercial, and habitational lines.

What sets SureStead apart is our role as a true claims partner. We manage claims to the highest standards while also providing actionable data and insights that help MGAs and carriers make better decisions and support sustainable growth.

JOIN OUR TEAM!
SureStead Claims continues to grow at a rapid pace. To support this, we are currently seeking a Property Desk Adjuster to work with our team as we continue to expand our partnerships. 

WHAT WILL YOU DO?

The Property Desk Adjuster is a staff position responsible for the end-to-end handling of assigned property claims within the farm, agricultural, commercial, and habitational lines of business. This role manages claims virtually, coordinating with independent adjusters, contractors, and other vendors as needed to investigate losses, evaluate damages, and resolve claims efficiently. The adjuster applies policy language, regulatory requirements, and company best practices to ensure accurate coverage determinations, appropriate reserving, and fair claim resolution. Success in this role requires sound judgment, strong communication skills, and the ability to manage a remote workload independently while maintaining thorough documentation and compliance standards.

Duties include, but are not limited to:

• Serve as a member of the SureStead Claims team, directly handling claims, including all related activities such as IA and vendor relationships:
  • Set up claims files upon receiving notices of loss. Investigate, evaluate, and resolve coverage and damage issues, including obtaining, evaluating, and refining complete repair estimates for covered damages. Maintain thorough file documentation following company service expectations and best practices.  
  • Thoroughly review policy language and ensure proper and thorough application of policy intent. Evaluate incurred damage potential and set reserves based on current exposure. Update reserves based on additional data or facts gathered.
  • Settle claims fairly and efficiently. Ensure that payments are timely issued and that liability releases are obtained as needed to affect the efficient resolution of claims.
  • Perform all duties within the authority granted and according to company procedures.  Escalate issues proactively if an exposure has the potential to exceed an authority limit. Provide recommendations and request additional authority as appropriate.
  • Coordinate vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
  • Maintain knowledge of relevant local, state, and federal statutes and regulatory requirements. Stay current with changing legislation, share knowledge with colleagues, and apply information as appropriate. Ensure compliance with all regulations and Fair Claims Practices Guidelines at all times.  
  • Identify suspicious losses. Recommend referral to SIU where appropriate; assist the SIU as requested.
• Master the use of company hardware, software programs, third-party software, and processing procedures.
• Performs other duties as assigned.

 WHAT YOU NEED TO BE SUCCESSFUL:

• At least 2 years of experience in property claims handling
• Hold a current P&C license.  Ability to obtain and maintain additional state adjuster licenses as required
• Carrier experience is preferred
• Commercial and Liability experience is a plus
• Demonstrated sound judgment in identifying coverage complexity, litigation risk, or fraud indicators
• Ability to deliver coverage decisions clearly, empathetically, and defensibly
• Strong written skills for coverage letters and file documentation
• Execute role with exceptional thoroughness, accuracy, personal organization, time management, and documentation skills  
• Complete all duties with a sense of urgency, thoroughness, and accuracy, recognizing that how we work and interact with others is just as important as what we do

REMOTE WORK STANDARDS:

Adherence to remote work standards is required, including:

• A professional home office setup with a desk, chair, and dedicated workspace (technical equipment provided).
• Reliable high-speed internet.
• An enclosed, private, non-shared workspace free from distractions, including household members or pets.
• Availability to work Eastern or Central business hours (8:00 a.m.–5:00 p.m.).

Why SureStead? ​

Come work with top-tier professionals in a collaborative environment committed to building the world's best claims organization. We are a fast-growing, technology-driven company where innovation is expected, not optional. Every team member has a real voice and a direct impact on how we operate and grow.

We Offer:

Financial Benefits

• 100% Remote
• Competitive Salary with an Annual bonus opportunity
• Disability Coverage 
• Life Insurance 
• 401(k) with Company match %; immediately vested

Health & Wellness 

• 100% Company-Paid Employee Health Insurance (via employer-paid HSA contributions)
• Health Spending Account (HSA)
• Dependent Care (FSA)
• Telehealth Services 
• Employee Assistance Program (EAP)
• Dental & Vision Offering
• Pet Insurance
• Wellness Discounts

Time Off & Support

• Generous Paid Time Off
• Company Holidays
• Leaves 

Growth & Development Opportunities

• Internal Growth
• Professional Development Reimbursement

CULTURE & HISTORY:

SureStead is built around a set of guiding principles shared by the select MGAs and carriers we partner with. We demand excellence from ourselves and those around us. We work accurately and thoroughly, but always with a strong sense of urgency. We value critical thinking, creative problem-solving, and respectful debate, and we expect our people to challenge assumptions and bring forward better ideas.

We encourage exploration and experimentation, understanding that innovation sometimes means taking a path that does not pan out. When that happens, we fail fast, pivot deliberately, and become tougher and smarter as a result. We are curious by nature, committed to continuous learning, and grounded in evidence-based decision-making. We hold ourselves to high ethical standards and believe integrity, transparency, and accountability are non-negotiable in how we operate and how we serve our partners.

SureStead exists to support partners who share these standards. As a claims organization, we combine disciplined execution, analytical rigor, and technology-forward thinking to deliver outcomes that align with underwriting intent, portfolio sustainability, and long-term growth. We believe strong claims operations are not just a service function, but a strategic advantage for the organizations we support.

SureStead is part of the Accelerant Insurance family:  https://accelins.com/

SureStead Claims is an Equal Opportunity Employer.

​ For application assistance, please contact [email protected]